Terms of Service

Last Updated: March 2026

Welcome to Primal Freights. By accessing or using our website and courier services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2. Services Provided

Primal Freights provides local and international courier, freight, and logistics services. Delivery times are estimates and may vary due to unforeseen circumstances.

3. Shipment Responsibilities

• Accurate shipment information must be provided.
• Prohibited or restricted items must not be shipped.
• Proper packaging is required for all consignments.

4. Payments & Fees

All service fees must be paid before shipment processing unless otherwise agreed in writing. Additional charges may apply for customs duties, storage, or special handling.

5. Limitation of Liability

Primal Freights shall not be liable for indirect, incidental, or consequential damages arising from delays, loss, or damage beyond our reasonable control.

6. Tracking & Notifications

Shipment tracking information is provided as a convenience. While we strive for accuracy, real-time updates may be subject to system or network delays.

7. Termination

We reserve the right to suspend or terminate service if a user violates these terms or engages in fraudulent or unlawful activities.

8. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

9. Contact Information

For any questions regarding these Terms, please contact us at:
Email: support@primalfreights.com